Interview Drill AI Support

We usually reply within one business day.

Common questions

How does the free preview work?

Every new account starts with five minutes of live interview time. You can use it in one go or across shorter sessions. Practice drills are separate and stay unlimited whether or not you subscribe.

What do I get when I subscribe?

Pro Weekly adds 30 minutes of live interview time per week. Pro Monthly adds 100 minutes per month. Your allowance resets at the start of each billing period, and unused time does not carry over.

My interview ended before I finished.

A live interview runs until your remaining time is used up. When you are close to the end you will see an option to add more minutes without leaving the call, so the conversation continues rather than restarting. If a call ended unexpectedly for any other reason, email us with the approximate time it happened and we will look into it.

Where is my feedback?

Scoring runs after the call ends and takes a few seconds to appear. If a session is showing as pending for more than a minute, close and reopen the app. If it still has no score, get in touch and we will investigate that session.

How do I cancel my subscription?

Subscriptions are billed by Apple, so cancellations and refund requests are handled in the App Store rather than in the app. Open Manage Subscriptions, or go to Settings, tap your name, then Subscriptions. You can also reach the same place from Settings inside Interview Drill.

Cancelling stops future renewals. You keep access until the end of the period you have already paid for.

The microphone is not picking me up.

Interview Drill needs microphone access to hear your answers. Open the iOS Settings app, find Interview Drill, and make sure Microphone is switched on. A wired or Bluetooth headset usually gives the AI interviewer a cleaner signal than the built-in mic in a noisy room.

Can I delete my account and data?

Yes. In the app, go to Settings and choose Delete Account. This permanently removes your profile, interview history, transcripts and feedback. It cannot be undone, and it does not cancel an active subscription — cancel that separately in the App Store.

Reporting a problem

If something is broken, the most useful things to send us are what you were doing, what you expected, and what happened instead. Screenshots help. Email support@netriumtechnologies.com and we will get back to you.

Privacy and terms

See our Privacy Policy for how we handle your data, and our Terms of Service for the terms that apply to using the app.